Refund policy

Returns

We accept returns for items that arrive damaged or defective. Please inspect your order upon receipt and contact us within 7 days if your item is damaged, defective, or incorrect.To report a damaged item, email sales@innerlinks.info with your order number and photos of the damage. We will assess the issue and, where agreed, replace the item at no additional cost to you. If the item is out of stock, a suitable substitute will be offered.

 We do not accept returns for change of mind.

 

Exchanges 

We do not offer exchanges. 

 

Cancellations

 We do not accept order cancellations once an order has been placed. Please ensure your order details are correct before completing your purchase.

 

Refunds 

Refunds are only issued where a damaged or defective item cannot be replaced. If approved, your refund will be processed to your original payment method within 10 business days. If more than 15 business days have passed since your refund was approved, please contact us at creative@innerlinks.info.